PMH Academy - Registered Managers
Practical leadership and governance for the people who hold the registration, face the inspection and lead the team.

The challenge
Registered managers hold the CQC registration, carry the inspection pressure and lead the team through every shift. Many step into the role with little genuine leadership support behind them.
Most leadership training available to registered managers is a generic online diploma. It can build knowledge, but it rarely prepares a manager to lead a real service under scrutiny.
Generic online diploma
Management theory taught in the abstract, assessed on completion and left for the manager to translate into their own service.
PMH leadership training
Built on PMH's own frameworks and applied to the governance, culture and risk in your service, so learning changes how the home is led.
Programme content
Governance content is drawn from the Governance to Frontline™ framework, so decisions made in the office translate into consistent practice on the floor.
Governance that gives genuine assurance rather than paperwork, so you can show how you know care is safe and effective.
Understanding how your own behaviour shapes culture, and closing the gap between the values you state and what staff experience.
Making proportionate, well-evidenced decisions in complex safeguarding situations, and taking responsibility for them.
Keeping the team focused through competing priorities, workforce pressure and change, without adding initiative overload.
Who we work with
Delivered by practitioners with 60 years of combined practice leading wards and safeguarding teams.
Building the leadership foundations and confidence to take on the registration and lead a service from day one.
Managers preparing for CQC, or working to move a service on from a "Requires Improvement" rating.
Groups investing in their management teams, building consistent leadership practice across every home.
How it is delivered
Leadership training for registered managers is delivered in-house and designed around your organisation. Individual providers and care home groups can commission it for a single manager or a whole management team.
Each programme starts from the challenges your managers face, whether that is an upcoming inspection, a recent rating or a newly appointed team, and can form part of wider PMH Leadership Development.
Explore Leadership DevelopmentRegistered manager leadership
Discuss the leadership challenges your managers face and how PMH can support them. Contact PMH
Original methodology developed through decades of practice
Evidence-based frameworks that deliver measurable outcomes
Senior consultants who created the models they implement