Improvement and Compassion Fatigue™ Framework | PMH Consultancy and Education

PMH's leadership framework explaining why improvement programmes stall. It helps boards and executive teams replace initiative overload with sustainable, measurable change.

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About — Meet Pat and Mark Hobson, directors of PMH Consultancy and Education, and learn how their original frameworks support measurable improvement across health and social care.
Pat Hobson — Meet Pat Hobson, independent nurse consultant and PMH director, whose work spans dementia care, safeguarding and the management of complex cases.
Mark Hobson — Meet Mark Hobson, a social worker and PMH director with experience across mental health, safeguarding, dementia care and complex case assessment.
Consultancy — Specialist consultancy in dementia care, safeguarding and complex case management for NHS Trusts, Integrated Care Systems, Local Authorities and care providers.
Dementia Care Consultancy — Specialist dementia care consultants for care homes, NHS trusts and local authorities across the UK. BPSD support and reduced restrictive practice.
Safeguarding Consultancy — Specialist safeguarding consultancy for NHS trusts, local authorities and care providers. Board-level assurance that holds up under CQC scrutiny. Speak directly to a senior consultant.
Complex Case Management — Defensible decision-making for high-risk cases. Specialist Mental Capacity Act, DoLS and Court of Protection consultancy for local authorities, NHS trusts and care providers.
Frameworks — Original PMH frameworks for dementia care, safeguarding and governance - each developed through real organisational challenges and refined for measurable, sustainable results.
Unique Life Unique World — Pat Hobson's evidence-based dementia care framework. It brings together the person, their perception and their environment so organisations can deliver measurable person-led practice.
Governance To Frontline — PMH's organisational safeguarding methodology. It connects board governance to frontline practice so safeguarding is evidenced in culture and outcomes, not policy alone.
Improvement Fatigue — PMH's leadership framework explaining why improvement programmes stall. It helps boards and executive teams replace initiative overload with sustainable, measurable change.
Integrated Complex Care — PMH's multi-agency methodology for the most complex health and social care cases. It integrates health, social care, safeguarding, capacity and legal decision-making around the individual.
Cqc Mock Inspection — Independent CQC mock inspection for care homes, NHS and home care providers. We test safeguarding, dementia care and governance in practice, not on paper.
Safeguarding Adults Training — Role-specific safeguarding adults training for care homes, NHS trusts and local authorities, delivered in-house or live online by experienced practitioners.
Challenging Behaviour Training — Challenging behaviour training for care homes and NHS dementia teams, built on Pat Hobson's Behaviours that Challenge™ model. Reduce restrictive practice.
Resources — Conference presentations, published books and the Dementia Book by Pat and Mark Hobson, with a podcast and YouTube channel from PMH coming soon.
Books — Explore Pat Hobson's published work on person centred dementia care and the practice foundations behind PMH's specialist consultancy.
Research Project — The PMH Research Project: building the evidence base behind PMH's practice frameworks for dementia care, safeguarding and complex cases.
Media Hub — The PMH podcast and YouTube channel: conversations and video from Pat and Mark Hobson on dementia care, safeguarding, complex cases and leadership in health and social care.
Model Enrolment — Apply to implement a PMH model in your organisation, or enrol as an individual professional. Structured, measurable implementation of PMH frameworks for dementia care, safeguarding and complex cases.
Dementia Training — Professional dementia training in the UK for care staff, nurses and leaders. Online courses with certificates, in-house training, and coverage of Dementia Training Standards Framework Tiers 1-3.
Dementia Training Care Homes — Dementia training for care homes, nursing homes and care staff. In-house or online with certificates, covering Dementia Training Standards Framework Tiers 1-3. Price on request.
Dementia Training Birmingham — In-house dementia training in Birmingham and the West Midlands for care homes, care staff and NHS teams. Covers Dementia Training Standards Framework Tiers 1-3. Price on request.
Dementia Book — Explore Pat Hobson's Springer book on person centred dementia care, including practical approaches for professionals, families and carers.
Programmes — PMH Transformational Leadership courses and Transformational Programmes in dementia, safeguarding and complex cases. Pay in full or by monthly instalments.
Free Checklist — Free 41-point CQC inspection checklist for care homes and health providers. Covers safeguarding, MCA, dementia care and governance. Instant PDF download.
Blog — Expert insight on dementia care, safeguarding and healthcare education from PMH Consultancy and Education - practical guidance for professionals, organisations and families.
Privacy — How PMH Consultancy and Education collects, uses, stores and protects personal information, including lawful basis, retention periods, processors and your rights under UK GDPR.
Terms — Terms governing use of the PMH Consultancy and Education website, learner portal, organisation access codes and course material, including intellectual property and limits of liability.
Contact — Speak directly with a senior PMH consultant about dementia care, safeguarding or complex case challenges in your organisation. Confidential, no obligation.